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Store Policy

Northwick Support

  We value your trust. We create durable pieces and provide a service that matches that same standard of quality. For questions, exchanges, or suggestions, please reach out to us through our customer service channels. We are here to ensure your shopping experience is perfect.

Privacy & Safety

At NORTHWICK, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

  • Personal Data: Name, billing/shipping address, email, phone number, and payment details.

  • Device Info: IP, browser, device type, time zone, and cookies.

  • Order Info: Products purchased, order history, and preferences.

2. How We Use Your Data

  • Process and deliver orders.

  • Send transactional and promotional communications.

  • Improve website and services.

  • Comply with legal requirements.

3. Sharing Your Information

We only share data with trusted providers:

  • Payment processors (Stripe, PayPal, Apple Pay, Google Pay).

  • Shipping/logistics partners.

  • Marketing/email platforms (e.g., Klaviyo).

  • Analytics tools (Google Analytics).

  • 👉 We never sell your data.

4. Data Retention

Kept as long as necessary for business or legal reasons.

5. Cookies

Used for browsing experience and targeted ads (can be disabled in browser).

6. Your Rights

Depending on your jurisdiction ((e.g., GDPR/CCPA)), you can access, update, or delete your data. 📧 contact@northwick.store

7. Security

Industry-standard security to protect against unauthorized access.

8. Updates

Policy may change over time — please review regularly.

9. Contact

📧 contact@northwick.store

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Payment Methods

Prices & Payment

  • Prices shown at checkout include applicable taxes.

  • Accepted: Credit Card (Visa, MasterCard, AmEx), PayPal, Apple Pay, Google Pay.

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